Contact & Support
Get in touch with our team for inquiries, partnerships, or technical support.
Get In Touch
Our team is here to help with any questions about our services, partnerships, or coverage.
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Prefer instant messaging? Our phone number supports WhatsApp for quick communication.
Frequently Asked Questions
Quick answers to common questions about our services.
How does the zero-cost developer model work?
We absorb the infrastructure costs into our business model, allowing property developers to integrate fibre connectivity into their developments without upfront capital expenditure. The costs are structured through our wholesale agreements with ISPs.
Can multiple ISPs operate on your network?
Yes! Our open-access model is designed to allow multiple ISPs to compete and serve end users on our infrastructure. This gives residents and businesses choice in their service provider.
What is your network uptime guarantee?
We maintain 99.9% network uptime through proactive monitoring, redundant architecture, and 24/7 maintenance. Our technical team responds rapidly to any issues.
How long does fibre installation take?
Timeline varies by project scope. After site assessment and design approval, typical installations range from 6-12 weeks for residential estates, depending on size and civil works required.
Do you provide ongoing network management?
Yes, we handle complete lifecycle management including monitoring, maintenance, upgrades, and technical support. Our team ensures your infrastructure remains reliable and future-proof.
How do I become an ISP partner?
Please contact us at 082 090 6718 to discuss partnership opportunities and wholesale access to our infrastructure.
Ready to Get Started?
Whether you're a property developer, ISP, or network operator—let's discuss how Linx Fibre Co can power your connectivity needs.